Shipments and returns
Your pack shipment
Packages are generally dispatched same day after receipt of payment and are shipped via Express Courier with tracking. Whichever shipment choice you make, we will provide you with a link to track your package online.
The shipping costs will be displayed by placing the item in your shopping cart. Delivery times, specified at time of order, are purely indicative and non-binding and therefore the Customer acknowledges and agrees that delivery can take place even over these times . Transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.
Although SewShop indicates on the packing slip to Customer requests for delivery ( preferred time and telephone number), the courier does not handle deliveries by appointment and will not ensure the call notice.
Given the indicative nature of the terms of the Order evasion , no responsibility can be attributed to the "seller" in case of delay in the order or delivery of the order .
The delivery of the ordered means at street level .
At delivery of the goods by the courier, the Customer is required to check:
a) if the number of packages delivered corresponds to that indicated in the transport document sent from the Seller by e -mail ;
b ) that the packaging is not damaged , or wet or otherwise altered, including the sealing materials ( adhesive tape or metal ) .
Any damage in the packaging and/or product or the mismatch in the number of packages or particulars, must be immediately notified, by writing SUBJECT TO INSPECTION WRITTEN (specifying the reason RESERVE , eg . " Packaging broken ", " package crushed " , etc. . ) on the proof of delivery courier.
Once you have signed the Courier document, the Customer can't oppose objection on the external characteristic of the delivered goods. Any problems concerning the physical , correspondence or completeness of the received products must be reported within 7 days after delivery , as provided in this document.
In the case of non-collection within 5 working days of material in storage at the warehouses of the courier, because of repeated inability to deliver to the address specified by the customer at the time of the order, the order will be sent back at the warehouses of the " seller" .